As I've mentioned in previous posts, industry discourse continues to intensify around how smart services can enable OEMs to become more predictive - and in due course, more profitable - in the way they design, sell, and service their products. For those of you interested in another installment in this ongoing discussion, make sure to mark your calendars on August 5th, 11:30 am ET (10:30 am CT).
At that time, I will be participating in a one-hour webinar - Turning the Corner with Smart Service Chains - hosted by BetterManagement.com, in association with SAS. "Join a panel of industry experts from Qualcomm, Gardner Denver and SAS to explore a major transition taking place in the post-production service chain – smart service chains. Made possible by smart services technologies, these service chains allow companies to anticipate the future actions they need to take to make sure customers are more than satisfied, they are delighted and become vigorous advocates of the products they buy."
To register for this webinar, visit BetterManagement.com.
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